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Quickly generate and organize ideas

Once you finish the Effective Business Writing Techniques Course you will be able to:


  • Use a proven process to plan and write any document
  • Write effective internal and external business documents, email, and reportsTailor your writing style dependent on the audience and goals of the document
  • Write clearer and more concise documents
  • Communicate more effectively both internally and externally from your organization

Course Certificate

After completing the course, you will earn a personalized certificate. You can display your certificate in the certification section of your LinkedIn profile, download to print, or mention in your résumé.

Award Winning Individual Feedback For Every Student

In this course you will also get individual feedback from the instructor. To truly improve your business writing skills, you need both course instruction and feedback on your actual writing.

During the course, you will apply what you are learning in mini writing tasks. These tasks are designed to reinforce what you are learning in that section of the course. Additionally, after submitting actual writing exercises, you will receive both subjective and objective feedback from your instructor. Here are a few of the items we provide feedback on.

Objective feedback:

  • Does the document have a clear purpose and business objective?
  • Is the document based fully on reader perspective?
  • Does the reader have all the content needed (and none that is not needed) to achieve the business objective of the document?

Subjective feedback:

  • Is your tone too blunt or too timid?
  • Are your word choices clear and strong?
  • Can you cut any unnecessary words?
  • Are there any grammar errors?

Editing feedback alone improves an individual document. Our feedback makes you a better writer.

After each course, we ask our students for their feedback. Here are just a few responses…

This business writing course is split into 10 modules:


Module 1: An Introduction and Self-Assessment

This module outlines the necessary foundation for writing better content and process. We will work with you to develop specific learning goals that you want to achieve by the end of the course.
[Download the full course outline]


Module 2: The 6-Steps to Effective Business Writing

Learn our step-by-step process to write more effectively. After this module, you will be able to synthesize complex technical concepts clearly, and convey them through written text. You will be able to organize better and help your reader respond accurately. The ability for you to communicate complex information logically is a huge competitive advantage. We will also teach you how to avoid writer’s block, write faster, and reduce errors.  


Module 3: Importance of Organization

Learn how to organize your documents for clarity. Nothing is worse than getting a document that is difficult to understand due to poor organization. This module includes tips and tricks on how to organize the beginning, middle, and end of your document and make it quick to scan.


Module 4: Internal Documents

Learn how to write better internal documents. Better communication inside your organization can lead to fewer meetings, higher productivity, and less chaos.
[Download the full course outline]


Module 5: Letters and External Documents

Learn best practices when writing to external stakeholders. A writing mistake to a team member may be overlooked, but you can be sure it will be noticed by a new customer, supplier, or regulator. It is crucial you can communicate professionally with external stakeholders.

Module 6: Email Use and Structure

Email now accounts for over 25% of our time in the workplace according to a study from McKinsey Global. In this module, we show you how to save time and better manage high email volume. Learn how to structure and write emails that get results.
[Download the full course outline]


Module 7: Structure and Strategy for Reports

Report writing can be a daunting task if you do not have a strategy. We will provide you with an overview of the components for a report and teach you to write more clearly. You will learn how to drastically improve your report effectiveness by learning how to write a comprehensive executive summary.

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